Contact Us
If you have questions about anything other than participating in a shoot,
the fastest way to get a response is by filling out this form:
If you are interested in participating in a shoot, filling out our application page is the way to get involved.
For more detailed information on our policies and procedures, including our
18 U.S.C §§ 2257
recordkeeping protocols, and how we may use your personal information, please visit our
Policies and Procedures page.
Billing Issues
If you'd like to cancel your subscription and not to be billed again, or for any billing questions including refunds on a case-by-case basis, please contact our billing partner, CCBill via phone 1.888.596.9279, or email at [email protected]. You can also cancel online at https://support.ccbill.com/
Complaints
For all complaints, please contact us through [email protected]. Complaints will be reviewed and resolved within seven (7) business days. That resolution will then be communicated to the Complainant. Appeals or requests for any decision made should be presented, again, to [email protected].
Appeals
If you have been depicted in any content and would like to appeal removal of such content, please notify us by email [email protected]. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party.
Cliff Media, LLC
Portland, OR, USA